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Case Study
Jack's Corporate Card Facilitates Arkadia In Making Safe And More Efficient Payments To Various Countries
Now, Arkadia is no longer concerned about making transactions, as Jack's Corporate Card (Virtual) has partnered with Mastercard, providing Arkadia with flexibility to make transactions at various merchants around the world.
Outcomes Experienced by Arkadia After Utilizing Jack
10X
Accelerated company’s operational transactions
Industry
Interior Design Services
Product Used
Corporate Card (Virtual)
Favorite Features
Ease of application and issuance of Corporate Cards
Transaction flexibility with local and international merchants
Easy-to-understand UI/UX
No additional fees
"Since utilizing Jack, Arkadia's operational transaction needs to various countries have become easier and more secure. The process of issuing company credit cards, which used to be complex, can now be completed in less than seven days."
Fahmi Adi Cahya, Managing Director Arkadia Works
Background
PT Arkadia Sinergi Indonesia, or Arkadia Works, is a B2B services company that specializes in office interior design and construction. Founded in 2008, the company has handled office interior design for leading local and international companies, such as Pertamina, Antam, UNICEF, Allianz Innovation Lab, Zalora, and others. Arkadia Works actively promotes the use of sustainable materials in all of its projects. In 2021, Arkadia was awarded the Greenship Interior Space Certification at the highest level (platinum) from the Green Building Council Indonesia. In addition, Arkadia also received an Honorable Mention in Interior Design/Commercial and Industrial Interior Design from Architecture Masterprize.
During the early stages of the pandemic, Arkadia Works faced challenges transitioning its services from conventional to digital. Problems surfaced when recurring payments were made to multiple international merchants, resulting in frequent blocks on personal cards and disrupting Arkadia’s future operational transactions. In November 2022, a colleague introduced Arkadia to Jack, which proved to be a game-changer for these issues.
Jack addresses the problem by issuing Corporate Cards in less than seven days. Now Arkadia can easily make transactions and no longer worry about the complexity of conventional transaction processes.
How Jack Helps Arkadia
From Limited Credit Card Usage to Flexible Transactions at All Merchants
Initially, Arkadia’s operational transactions relied on Managing Director's credit card. However, the limitations of personal credit cards often led to transaction rejections at some merchants. Now, Arkadia is no longer concerned about making transactions, as Jack's Corporate Card (Virtual) has partnered with Mastercard, providing Arkadia with flexibility to make transactions at various merchants around the world.
From Vulnerable to Being Blocked to Secured Overseas Transactions
Arkadia's reliance on Managing Director's personal credit card for international transactions has led to the card being frequently blocked due to the high frequency of transactions, that are considered suspicious. Hence, the credit card holder had to visit the bank and start the card application process from scratch. Corporate Card from Jack provides convenience and security for Arkadia in conducting transactions because Jack provides Arkadia for the freedom to issue the number of corporate credit cards based on the team’s needs, so that Arkadia no longer depends on the Managing Director's personal credit card. In addition, overseas transactions have become 10 times easier, faster, and safer as sensitive financial information such as CVV no longer needs to be shared with other team members.
Complicated Corporate Credit Card Issuance to Easier Process
Numerous personal credit card usage issues prompted Arkadia to transition to corporate credit cards. However, the application process for corporate credit cards at conventional banks is convoluted and time-consuming, often taking months. Jack addresses this problem by issuing Corporate Cards in less than seven days. Now Arkadia can easily make transactions and no longer worry about the complexity of conventional transaction processes.
